Mobile - Data, Security & Product Consent

1. Introduction

Futforce is an enterprise employee experience platform used by organizations to improve internal communication, collaboration, and knowledge sharing.

The Futforce platform may include features such as:

Social – a social feed where users can share posts, updates, and internal company content

Company Hub – quick access links to internal tools, documentation, and organizational resources

Fora AI Assistant – an AI-powered assistant that helps users search organizational knowledge and retrieve information

This Privacy Policy explains how data may be processed when using the Futforce platform.


2. Authorized Access

The Futforce platform is designed only for users belonging to organizations that are Futforce clients.

Access to the platform requires:

• an active company account
• user authentication associated with the organization
• approval or provisioning by the organization’s administrator

Users cannot self-register for the platform and cannot access the application unless they belong to an authorized organization.

Each organization operates within its own isolated environment (tenant) within the Futforce platform.


3. Information Users May Provide

When using the platform, users may voluntarily submit information through features such as:

Social Posts
Users may create posts, share updates, comment, or upload content related to company discussions or announcements.

Fora AI
Users may ask questions, participate in discussions, and interact with knowledge resources or documentation provided by their organization.

Internal Communications
Users may submit messages, comments, or other collaborative content within the platform.

Company Hub
Users may access links or resources configured by their organization that point to internal tools, documentation, or external systems.

All content submitted by users is visible according to the permissions configured by their organization.


4. AI Assistant (Fora)

Futforce may provide Fora, an AI-powered assistant designed to help users retrieve information from organizational knowledge bases and documentation.

When a user interacts with Fora, the platform may process:

• the text or question submitted by the user
• relevant contextual information required to generate a response
• limited technical metadata required to securely process the request


5. Third-Party AI Processing

To generate responses, certain AI requests may be processed using Google Vertex AI and Gemini AI services.

This means that the prompt or question submitted by the user may be transmitted to Google Gemini for processing in order to generate a response.

Google processes this information only for the purpose of generating the response requested by the user.

Futforce requires that all third-party service providers maintain data protection standards equal to or greater than those applied by Futforce.


6. Infrastructure and Data Security

The Futforce platform is hosted on Google Cloud Platform (GCP).

Security safeguards include:

• encrypted communication using secure protocols
• secure cloud infrastructure
• controlled access permissions
• monitoring and logging of system activity
• security and reliability controls applied across the platform

These safeguards are designed to protect the confidentiality, integrity, and availability of organizational data.


7. Purpose of Data Processing

Information processed within the Futforce platform may be used to:

• enable internal communication and collaboration
• allow users to post and participate in Futforce discussions
• support forum discussions and knowledge sharing
• provide access to Company Hub resources and internal tools
• generate responses through the Fora AI assistant
• maintain system performance, security, and reliability

Futforce does not sell personal data and does not use platform data for advertising or marketing profiling.


8. User Consent

Before accessing the Futforce platform, users are presented with this Privacy Policy.

By selecting “Agree and Continue”, the user acknowledges and agrees that:

• information submitted through the platform may be processed as described in this policy
• content posted in Futforce or forums may be visible to other authorized users within their organization
• questions submitted to the Fora AI assistant may be processed using Google Vertex AI and Gemini AI services
• data processing may occur on Google Cloud Platform infrastructure

Users who do not agree with this policy should not proceed with using the application.


9. Optional Use of AI

Use of the Fora AI assistant is optional.

Users may continue to use other features of the Futforce platform without interacting with AI-powered functionality.


10. Contact

For privacy or data protection inquiries, users should contact their organization’s administrator or reach Futforce at:

Futforce Inc.
12250 Queenston Blvd
Houston, TX 77095
United States
Email: marketing@futforce.com


Consent

By tapping “Agree and Continue”, you confirm that you have read and understood this Privacy Policy and consent to the data processing described above.